We value your privacy and are dedicated to keeping it safe by abiding by this privacy policy. This policy outlines the categories of data that caspermattress.ae may gather from you or that you may submit (“Personal Information”). It also outlines your options for controlling how your personal information is used by caspermattress.ae, as well as how you can access and update it.
We value your privacy and are dedicated to preserving it by adhering to this privacy statement. This policy explains the kinds of information you may give or that we may gather from you on the caspermattress.ae website (the “Website”). It also outlines your options for how your personal information is used by us, as well as how you can view and change it.
Automatic collection of information
Our servers automatically log information sent by your browser or device when you access the website. This data may contain information about the location and IP address of your device, the name and version of your browser and device, the type and version of your operating system, your preferred language, the webpage you were viewing prior to accessing the Services, the pages you visit within the Services, the time you spend on those pages, the content you search for within the Services, access times and dates, and other statistics. The only purposes for which automatically acquired information is used are to detect possible misuse incidents and to compile statistics on traffic and usage of the services. No alternative method of aggregating this statistical data would allow any specific user of the system to be identified.
Collection of personal information
You do not need to provide us with your identity or any information that might allow someone to identify you as a particular, identifiable person in order to access and use the Services. However, you might be required to submit certain personal Information (such as your name and email address) in order to utilize some of the services available on the Services.
Any information you willingly give us when you register for an account, make a purchase, or complete any forms on the Services is received and stored by us. This data may include the following, if necessary:
- Account information, including the password, unique user ID, and user name.
- Contact details (phone number, email address, etc.)
- Basic personal data, including name, nationality, and address.
- Biometric data, including fingerprints and facial recognition
- Identity verification (such a photocopy of a government ID)
- Payment details, including bank account and credit card information
- Your device’s geolocation information, including latitude and longitude
We get some information from you directly through the services. But we might also get personal information about you from other sources, like open databases, social networking sites, outside data suppliers, and our collaborative partners. Demographic data like age and gender, device data like IP addresses, location data like city and state, and online behavioral data like information about your use of social media websites, page view data, search results, and links are examples of the personal information we may gather from other sources. You have the option to withhold your personal information from us, but doing so might prevent you from using some aspects of the Services. Users are welcome to get in touch with us if they have any questions about what information is required.
Privacy of children
We don’t intentionally gather any personal information from kids younger than thirteen. Please refrain from submitting any Personal Information through the Services if you are less than 13 years old. Please contact us (@ info@caspermattress.ae) to request that we remove the child’s Personal Information from our Services if you have cause to suspect that a child under the age of 13 has supplied it to us through the Services.
In addition to helping to enforce this Policy by advising their children never to submit Personal Information through the Services without consent, we encourage parents and legal guardians to keep an eye on their kids’ Internet usage. We further request that all parents and legal guardians responsible for the upbringing of minors adopt the appropriate safety measures to guarantee that their kids understand the importance of never disclosing personal information online without consent.
Use and processing of collected information
Unless we have a data processing agreement with you, in which case you would be the data controller and we would be the data processor, we handle Personal Information as both a data controller and a data processor. Additionally, based on the particular circumstances surrounding the Personal Information, our position may change. When we request that you provide the Personal Information required to guarantee your access to and usage of the Services, we do so in our capacity as a data controller. In certain situations, we decide why and how Personal Information is processed, making us the data controller.
When you provide Personal Information through the Services, we handle it as a data processor. The given personal information is not our property, nor do we have any influence over it; we merely process it in compliance with your requests. In certain situations, the User who provides the Personal Information assumes the role of data controller.
To fulfill a legal need or to enable you to use the Services, we might need to gather and utilize specific Personal Information. We might not be able to provide you the goods or services you’ve asked for if you don’t provide us the information we ask for. We may use any information we gather from you for the following purposes:
- Complete and oversee orders
- Establish and oversee user accounts
- Provide goods or services
- Enhance goods and services
- Provide administrative data
- Distribute advertising and promotional materials
- Provide updates on products and services
- Attend to questions and provide assistance
- Request input from users
- Enhance the customer experience
- Post endorsements from clients
- Distribute specialized advertisements
- Conduct contests and prize draws
- Uphold policies and terms and conditions
- Guard against misuse and malevolent users
- Attend to court orders and guard against injury
- Manage and carry out the Services
Processing your Personal Information is contingent upon your use of the Services, your geographical location, and whether any of the following scenarios holds true: I Your consent was granted for one or more specific purposes; (ii) Information must be provided in order for us to fulfill our contractual obligations to you and/or for the performance of our agreement; (iii) Processing is required in order for us to comply with a legal requirement that applies to you; (iv) Processing is connected to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) Processing is required in order to further our legitimate interests or the interests of a third party. In an effort to provide you with better service and to update and improve our Services, we might also merge or aggregate parts of your Personal Information. It should be noted that in certain cases, we may not need to rely on permission or any other legal basis in order to handle information until you object to it by choosing not to have it processed. In any event, we will be pleased to provide more details on the precise legal basis for the processing, including whether or not a contract, statute, or other necessity calls for the disclosure of Personal Information in order to enter into a relationship.
Payment processing
You might be asked for your credit card number or other payment account information if any Services are paid for; this information will only be used to facilitate payments. To help us handle your payment information securely, we work with third-party payment processors, or “Payment Processors.”
Brands such as Visa, MasterCard, American Express, and Discover work together to run the PCI Security requirements Council, which ensures that payment processors follow the most recent security requirements. In order to provide Users with the safest possible environment, digital signatures, encryption, and SSL security are used for the exchange of sensitive and private data. Strict vulnerability standards are also adhered to by the Services. Only the information required to process your payments, issue refunds, and address any concerns or questions regarding payments or refunds will be shared with the Payment Processors by us.
It should be noted that the Payment Processors may obtain certain Personal Information from you, such as your email address, address, bank account number, and credit card information, in order to process your payments. They also use this information to manage all aspects of the payment process through their systems, including data collection and processing. Your financial information may be encrypted and kept on secure systems of our payment processors, if needed for processing future or recurring payments and with your prior approval. Your Personal Information is used by the Payment Processors in accordance with their own privacy policies, which might or might not have privacy safeguards as strong as this Policy. We advise you to read each company’s privacy statement.
Managing information
Certain of the Personal Information we have on file can be deleted by you. The Services may change, which could affect the Personal Information you can remove. However, even if you remove Personal Information, we might keep a copy of the original Personal Information in our files for as long as it takes us to fulfill our commitments to our partners and affiliates, as well as for the uses listed below. You can permanently delete your account or remove your Personal Information from the Services by going to the settings page of your account.
Disclosure of information
Depending on the requested Services or as necessary to complete any transaction or provide any Service you have requested, we may share your information with our trusted subsidiaries and joint venture partners, affiliates, contracted companies, and service providers (collectively, “Service providers”) we rely upon to assist in the operation of the services available to you and whose privacy policies are consistent with ours or who agree to abide by our policies with respect to personal information. We will not share any information with unaffiliated third parties.
Your information may only be used or disclosed by service providers in order to carry out services on our behalf or to meet legal obligations. The information provided to service providers is only necessary for them to carry out their assigned tasks; we do not grant them permission to use or disclose any of the data for other reasons, including marketing. Your information will only be disclosed to and shared by the following types of service providers:
- Banking operations
- Services for fulfilling orders
- Processors of payments
- Services for sales and marketing
If required or authorized by law, such as in order to comply with a subpoena or similar legal process, or when we genuinely believe that disclosure is required to defend our rights, safeguard your safety or the safety of others, look into fraud, or answer a government request, we may also disclose any personal information that we gather, use, or receive. Your user account and your personal information may be transferred in the event that we go through a business change, such as a merger, acquisition by another firm, or sale of all or a portion of its assets.
Retention of information
Unless a longer retention period is required or authorized by law, we will keep and use your personal information for as long as it’s needed to enforce our agreements, settle disputes, and keep your user account active. After you update or remove your personal information, we may use any aggregated data derived from or including it, but not in a way that would allow us to personally identify you. Personal information will be destroyed after the retention period has passed. Consequently, once the retention term has passed, it is not possible to enforce the rights to access, erasure, correction, and data portability.
Cookies
“Cookies” are used by our services to enhance your online experience through personalization. A text file called a cookie is saved to your hard drive by a web page server. Cookies cannot be used to infect your computer with viruses or run malware. Cookies are specific to you and are only readable by a web server on the domain from which they were issued. You might not be able to utilize all of the services’ features if you decide to reject cookies.
In order to run the services, maintain security and personalization, and gather data for statistical analysis, we could gather, store, and monitor information using cookies. See our cookie policy for more details on the cookies we gather and why we do so. Please be aware that you can choose to accept or reject cookies. The majority of web browsers accept cookies by default, but if you’d rather, you can change your browser’s settings to reject cookies.
Data analytics
Our services may employ third-party analytics tools to obtain typical internet usage and activity data. These tools may use cookies, web beacons, or other comparable information-gathering technology. The data collected is utilized to create statistical reports on user behavior, including how frequently users visit our services, the sites they view, how long they stay on them, and other details. We track the performance of our services and make improvements using the data we get from these analytics tools. We do not track or collect personally identifiable information about our users using third-party analytics tools, and we do not link any information gleaned from the statistics reports to a specific user.
Do Not Track signals
A Do Not Track function in certain browsers lets websites know that you do not want your online activities to be monitored. Utilizing or gathering data in relation to a website is not the same as tracking. In this context, “tracking” refers to the process of gathering personally identifiable data from users or visitors to a website or online service as they navigate between several websites over time. The services don’t monitor users’ movements across third-party websites or over time. On the other hand, when third-party websites provide you with content, they might log your browser history so they can customize the content that appears to you. Visit internetcookies.com to read about the Do Not Track protocols for mobile devices and browsers, as well as to find out more about your options.
Features of social media
Social media elements, such as the Share This button and the Facebook and Twitter buttons, among others, may be included in our services (collectively, “Social Media Features”). In order for social media features to work effectively, these features may gather your IP address, the page you are viewing on our services, and establish a cookie. Social media features are hosted directly on our services or by their respective suppliers. The privacy policies of the various providers of these social media features govern your interactions with them.
Email marketing
You have the option to freely subscribe to our email newsletters at any time. We pledge to protect the privacy of your email address, and we won’t share it with other parties unless specifically permitted under the section on information use and processing or if we need to hire a third-party provider to send emails on your behalf. We shall preserve email correspondence in compliance with relevant legal and regulatory requirements.
Any emails we send will explicitly identify who the email is from and include contact information in accordance with the CAN-SPAM Act. By using the unsubscribe link in our emails or getting in touch with us, you can decide to stop getting our newsletter and marketing emails. You will still receive important transactional emails, though.
Information security
We safeguard the data you give us on computer servers in a secure, regulated environment that is shielded from unwanted access, use, or disclosure. To prevent unwanted access, use, alteration, and disclosure of personal information within our control and custody, we take reasonable administrative, technological, and physical security measures. However, there is no guarantee that data will be transmitted across a wireless network or the Internet.
The security, integrity, and privacy of any and all information and data exchanged between you and the Services cannot be guaranteed, despite our best efforts, and (ii) any such information and data may be viewed or tampered with in transit by a third party, despite our best efforts. You acknowledge that, despite our best efforts, we are unable to protect your personal information.
Please take the necessary precautions to protect this information, as the security of your device used for communication with us and the security you use to safeguard your credentials both play a role in the protection of your personal information.
Data breach
We reserve the right to take reasonably appropriate measures, including but not limited to investigation and reporting, as well as notification of and cooperation with law enforcement authorities, in the event that we become aware that the security of the services has been compromised or that users’ personal information has been disclosed to unrelated third parties as a result of external activity, including but not limited to security attacks or fraud. If there is a reasonable risk of harm to the user as a result of the breach, or if notice is otherwise required by law, we shall take reasonable measures to notify the affected individuals in the case of a data breach. We’ll send you an email as soon as we do.
Changes and amendments
We reserve the right, at any time and in our sole discretion, to change this policy or any of its conditions pertaining to the services. The new date at the bottom of this page will be updated once we have done so. At our discretion, we may also notify you through other channels, like the contact details you have supplied.
Unless otherwise noted, an updated version of this policy will take effect as soon as it is posted online. Once the amended policy (or another act indicated at that time) goes into effect, your continued use of the services will be deemed your assent to such changes. But we won’t use your personal information in a way that materially differs from what was disclosed when it was first gathered, without your permission.
Acceptance of this policy
You attest that you have read this policy and accept all of its guidelines. You accept to be bound by this policy by accessing, using, and submitting your information through the Services. You are not permitted to access or use the services if you do not agree to comply with the terms of this policy.
Contacting us
Use the following data subject request form to submit your request if you would like to exercise your rights or if you have any queries about the information we might hold about you:
Send in a request for data access
We invite you to get in touch with us using the information below if you have any more queries, worries, or grievances about this policy:
Info@caspermattress.ae We shall endeavor to address grievances and disagreements and use all reasonable means to respect your desire to exercise your rights as soon as possible and, if necessary, within the timeframes stipulated by relevant data protection regulations.